Anna in Munich orders 50 leather rolls from Conceria Bergamo.
A first-time deal between a German buyer and an Italian seller — done in five days, two languages, no faxes. Here's exactly what happens:
Type what you need. Get matches in 200ms.
Anna opens listing.company and types "leather supplier italy MOQ 30". The index returns 47 verified suppliers with stock, lead-time, and language hints. She filters to "Northern Italy + EU shipping included" — 11 left.
The AI writes the outreach in their language.
Anna types her brief in German: "50 Lederrollen, MOQ 30, Lieferung Mai". The concierge translates to Italian, formats it as a polite first contact, and sends it to all 11 shortlist suppliers. Replies arrive in Italian, get translated back to German for Anna — original-toggle stays for trust.
Three offers, normalized. Pick one.
The concierge waits 24 hours, collects 7 replies, normalizes terms (price per m², MOQ, lead-time, shipping incoterm), and shows Anna a comparison table. Conceria Bergamo wins on price and shipping. She clicks "Pick".
Funds reserve in Mangopay-licensed escrow.
Anna confirms the deal: 50 m² × €38 = €1,900. She pays via SEPA — funds leave her bank, land in the BLUN-Wallet at Mangopay. Conceria Bergamo gets a notification: "Funds confirmed". They start cutting leather.
17track watches the shipment. Both sides see it.
Day 4: Conceria Bergamo dispatches via DHL Italy. Anna and the seller both watch the same status board: picked up · in transit · customs cleared · out for delivery · delivered. Day 7: Anna signs.
Day 21: funds release. Auto. No fax.
The 14-day Alibaba-standard dispute window starts on day 7 (delivery). No dispute is opened. On day 21, the BLUN-Wallet automatically releases €1,871.50 to Conceria Bergamo (1.5% take-rate, no buyer fees). Both sides get a notification. Anna leaves a 5-star review. Conceria gets a verified-purchaser badge on Anna's review.