Trade Assurance

Trade with strangers. Get paid like family.

First-time deal between a buyer in Berlin and a seller in Manaus? Skip the months of building trust. Once live, the flow is intended to reserve buyer funds through Mangopay-licensed payment rails, use 17track delivery evidence, and release after the dispute window.

Order #4821 · Trade Assurance roadmap
Payment terms preparedEUR 7,600 draft order · buyer verification planned
In productionSupplier photos confirmed
In transitDHL · tracking live · ETA 12 May
4
Release after review windowAfter confirmed delivery
The cross-border problem

First-time deals stall on one question: who pays first?

A buyer in Berlin doesn't want to wire €15,000 to a stranger in Vietnam before the goods leave the factory. The seller doesn't want to ship before the money clears. Without a trust layer, most deals never happen — or take three months of bank guarantees, lawyers, and broker fees.

Months of trust-building

The traditional path: sample orders, video calls, third-party inspections, letters of credit. Slow, expensive, and only works for big deals. BLUN · Listing collapses it to one click.

Cross-border friction

SWIFT fees, currency conversion, broken payment rails, language barriers, customs disputes. Each one takes hours and adds risk. Trade Assurance is designed to move the sensitive parts onto explicit payment, tracking and dispute rails.

Trust without reputation

Most marketplaces require years of reviews before a buyer trusts a seller. Trade Assurance is designed to let a brand-new listing transact safely from day one — the payment rail does the trusting for both sides.

The money flow

Buyers agree. Evidence tracks. Goods arrive. Payout rules apply.

Trade Assurance is planned for Q3 2026 with Mangopay payment rails, 17track delivery evidence, a 3% seller transaction fee and 0% BLUN buyer platform fee.

Buyer Pays via rail · Q3 flow Payment partner Payment planned · 17track evidence ✓ Delivery verified · Day 7-12 Seller Release rules · Q3 flow
How a deal flows

Five steps from "hello" to "paid".

1

Discover

Search verified companies. Filter by country, industry, capacity, and contactability. Pro listings show extra fields (capacity, MOQ, certifications, lead-time) so you can shortlist faster.

2

Negotiate via concierge

Tell the BLUN concierge what you need. It writes outreach in the seller's language, asks for MOQ + price + lead-time, normalizes the answers, and gives you a comparison. 60+ languages, no template smell.

3

Reserve funds

Once live, a confirmed deal reserves the buyer's payment through Mangopay-licensed rails. The seller sees a funds-confirmed signal without guessing whether a wire is on the way.

4

Track shipment

The seller dispatches, then attaches the tracking number. 17track confirms pick-up, transit, customs clearance, and delivery — automatically. Both parties watch the same status board, in the same language.

5

Release after the dispute window

Goods arrive. The clock starts. Once live, if no dispute is opened within the configured window, the payment partner releases the seller payout minus the final 3% seller transaction fee shown before checkout/release. If something's wrong, you open a dispute and BLUN's team mediates.

What makes it safe

Planned Mangopay rails. 17track delivery evidence.

Designed for the Q3 2026 rollout: marketplace-grade payment rails, delivery evidence, and dashboard dispute handling exposed to every business on BLUN · Listing, regardless of size.

Q3 2026

Planned payment rail

Once live, buyer payment is intended to sit at the licensed payment partner until delivery evidence and release rules are clear. Not on BLUN · Listing's balance sheet, not co-mingled with operating funds.

  • Planned Mangopay payment rails
  • Segregated client-account model
  • Dashboard payment status for both parties
  • SEPA/card rails shown before checkout/release
17track

Live shipment proof

17track aggregates 1,800+ couriers worldwide. Once the seller attaches a tracking number, every milestone — picked up, customs cleared, on the way, delivered — auto-attaches to the deal. No screenshots, no doubt.

  • 1,800+ couriers (DHL, UPS, FedEx, TNT, JP Post, …)
  • Customs status across EU, US, CN, IN, BR
  • Webhook on each milestone (seller + buyer notified)
  • Proof-of-delivery PDF auto-saved with the order
0 days

Release window

Once live, release rules are designed to follow delivery evidence and the configured dispute window. The window is long enough to inspect goods, short enough that legitimate sellers are not left waiting indefinitely.

  • Configurable dispute window per deal
  • Release automation after the window closes
  • Buyer can release early to speed seller payout
  • Seller-side notification on each release
3%

Transparent fee

The seller-paid transaction fee is 3% on completed Trade Assurance deals and is shown before checkout/release. Buyers pay 0% BLUN platform fee. Live Q3 2026.

  • 0% BLUN platform fee for buyers
  • 3% seller fee shown before checkout/release
  • €25k cap on Pro, custom-quote above
  • Live in production: Q3 2026
FAQ

Common questions, straight answers.

Who holds the money during escrow?

Once live, the flow is intended to use Mangopay's CSSF-supervised electronic-money infrastructure. Funds would sit at the licensed payment partner, separate from BLUN Listing's own balance sheet.

What if the goods don't arrive?

Once live, you open a dispute from your dashboard before release. Release pauses while BLUN reviews the 17track timeline, photos and invoices from both sides, then proposes release, refund or partial settlement.

What if the goods arrive but are wrong / damaged?

Same path: open a dispute within 14 days, attach photos and your reasoning. The seller can respond with their proof. BLUN mediates. Most disputes end in a partial release (e.g. 80% to the seller, 20% refund to the buyer for damaged units), which both sides usually accept faster than a full court-style fight.

What's the commission, exactly?

The seller-paid transaction fee is 3% on completed Trade Assurance deals. Buyers pay 0% BLUN platform fee. Higher caps on Custom: talk to us if you are moving larger deals regularly.

Can buyer and seller use different currencies?

Supported currencies and conversion terms are shown before checkout/release so both sides see the same amount. BLUN does not present hidden FX markup as a fee discount.

How is this different from marketplace escrow?

Same trust idea, different product shape. Most incumbents are marketplace-centric. BLUN Listing is neutral and Europe-first: a company index, dashboard communication, Mangopay rails and 17track evidence rather than a closed seller-storefront system.

When does this go live?

Planned for Q3 2026. Some backend pieces exist, but public self-serve escrow remains roadmap until payment-partner onboarding, limits, release rules and dispute operations are production-ready.

Ready when you are

Move your first cross-border deal — safely.

Free to find. 19 €/mo to claim a listing and run the concierge. Trade Assurance escrow ships Q3 2026 to every Pro listing.