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Privacy Policy - Chatbase Chatbase.co Solutions Resources Enterprise Pricing Privacy Statement Introduction Chatbase is an AI agent builder for sales, customer support, and user engagement. We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Chatbase’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies. Contacting Us About Data Protection Chatbase is headquartered in San Francisco, California. For any inquiries or concerns regarding our personal data policies, practices, or if you wish to exercise your privacy rights, please feel free to reach out directly to our dedicated Privacy Team. Our team is equipped and committed to assisting you with any questions you might have and ensuring your data is handled with the utmost care and respect. Privacy Team Contact Information: Chatbase Inc. 2261 Market Street STE 85690, San Francisco CA 94114 privacy@chatbase.co How we collect and use (process) your personal information Chatbase collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: name job title employer name work address work email work phone number We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. From time to time, Chatbase receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn) Use of the Chatbase Website As is true of most other websites, Chatbase’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Chatbase’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. Chatbase has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Chatbase with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs. Cookies and tracking technologies Chatbase makes available a comprehensive Cookie Notice that describes the cookies and tracking technologies used on Chatbase website and provides information on how users can accept or reject them. To view the notice, just click Cookie Notice . Sharing information with third parties The personal information Chatbase collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Chatbase engages third parties to send information to you, including information about our products, services, and events. A list of our third party sub processors can be found here: https://trust.chatbase.co/subprocessors We do not otherwise reveal your personal data to non-Chatbase persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Chatbase-hosted and Chatbase co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or pro