Hotel am Konzerthaus

Terms and Conditions Menu Stay Back Find a hotel Resorts Sustainable travel Our brands A room during the day Travel Inspirations Magazine New openings Destinations of the month Family trips See our city guides Hotels by Destination Warsaw Paris London Vienna See all destinations Explore Europe like a local Plan ahead with our handpicked city guides. View city guides All you have to do is relax Relax. Unwind. De-stress. Repeat. Explore our resorts Loyalty programme Back Discover the programme Benefits and status Earn and redeem points ALL Accor+ Subscriptions ALL Accor+ Voyager 15% OFF all year round on your stays in +30 brands Discover Now ALL Accor+ ibis 15% discount all year round in all ibis brands Discover Now Deals Our partners Gift Card Activities Meeting & Events Back Tailored events Loyalty programme benefits Private events MORE EVENT TYPES Hybrid Meetings Training sessions Seminars Conventions See more Professionals Back Event Organizers Travel Professionals Business Travellers OUR SUBSCRIPTIONS ALL Accor+ Voyager ALL Accor+ ibis ALL Accor+ Voyager 15% OFF all year round on your stays in +30 brands Discover Now ALL Accor+ ibis 15% OFF all year round on your stays at ibis Discover Now More EN Back Select your location and language below Geographical area Country/Region - Language Confirm my location and language EUR (€) Back Select your currency below Geographical area Currency Confirm my currency ALL TERMS AND CONDITIONS OF MEMBERSHIP From March 18th, 2026</p>\r\n"}}" id="text-964080d4a1" class="cmp-text"> From March 18th, 2026 1. PROGRAMME DESCRIPTION The ALL Accor loyalty programme (the ‘Programme’) run by ACCOR SA (the Administrator), the company that handles customer loyalty for ACCOR SA, a limited company having its registered office at 82, rue Henri Farman CS20077 - 92445 Issy-Les-Moulineaux - France (‘ACCOR’), is designed to enable its Members to enjoy various benefits (as described below) during their stay at Accor Group hotels participating in the Programme and with our Programme Partners. The Programme is governed by these Terms and Conditions of Membership (‘Programme TCM’). The Programme TCM is available at ALL.com and on the ALL Accor app (‘Website(s)’). Accor reserves the right to modify them at any time. The modified Programme TCM takes effect on the date they are published online on the Website and are considered accepted without reserve by any user browsing the Website after their publication. The applicable Programme TCM are those effective on the day of browsing on the Website. The ALL Accor Programme is only available if allowed by law in the Member's country of residence. If it is not allowed, membership is null and void. The times stated in these PTCM are in Central European Time (CET). Unless expressly specified, no other time zone will be used, regardless of the Customer or Member’s place of residence. 2. DEFINITIONS Adjustment : Points credited following a claim by the Member or an error on the part of the Programme. Advance : Cash advance granted occasionally by certain hotels, but which is not eligible for earning Points. Check-in : Date of arrival at the hotel. Check-out : Date of departure from the hotel. Customer : Individual (not a Member of the Programme) using an Accor room for an overnight stay or for Day Use purposes. Day Use : Use of a hotel room or office space solely during the day, with Check-in and Check-out taking place on the same day. Eligible Event: An eligible event is defined as any reservation made directly with a participating hotel, at an eligible rate, paid by invoice, and involving a minimum of eight (8) participants or eight (8) rooms. The event may be organized for professional purposes (including by companies, event agencies, or associations) or for private purposes (by individuals). It is the Member’s responsibility to confirm the eligibility of the event with the hotel prior to its occurrence. Events organized by tour operators are expressly excluded. Outside of the Stay offer : Offer to earn Reward points and use them in participating venues, as defined below, without necessarily staying at the hotel. Eligible Stay : Stay booked at a participating hotel at eligible rates (as defined in Article 7.1 ‘Rates Eligible to Earn Points’) via Accor distribution channels (Websites, Accor booking office, hotels) and traditional travel agencies connected automatically to the Accor booking office. Stays booked through a reseller, tour operator or third-party online travel agency (such as Expedia.com, booking.com, etc.) are not considered Eligible Stays and do not earn Points or Eligible Nights towards a Status level. Member : Customer who has accepted the Programme’s Terms and Conditions of Membership. Participating restaurants and bars: all the restaurants and/or bars where a Member can earn (or redeem, where applicable) Reward points, as part of the Dining Offer. Partner : Company not operated by an Accor Group brand but that is nonetheless participatin