Hotel Kristiania

Our Data Privacy | KRISTIANIA LECH Menu Rooms & Suites Dining Art & Culture Experiences Curated Offers Gatherings Book a table en Check availability Book a table Rooms & Suites Dining Art & Culture Experiences Curated Offers Gatherings Book a table en en Check availability Privacy & Cookies At Kristiania Lech, privacy is treated with the same care as hospitality: discreetly, thoughtfully, and with respect. This page explains how personal data may be processed when you visit our website, send us an enquiry, subscribe to a newsletter, adjust your cookie settings, or make a booking. 1. Who is responsible The controller responsible for the processing of personal data on this website is: Kristiania Hotelbetriebs GmbH & Co KG Gertrud Schneider Omesberg 331 6764 Lech Austria T +43 5583 25610 info@kristiania.at Further company details can be found in our Legal Info section. 2. What this page covers This Privacy & Cookies page applies to the use of our website and to the personal data processed in connection with: visiting our website sending us an enquiry making a booking or booking request subscribing to newsletters or similar communications using embedded third-party services choosing or updating cookie preferences 3. What personal data we may process Depending on how you interact with our website, we may process the following categories of personal data: contact details such as name, email address and telephone number booking-related details such as arrival and departure dates, number of guests, room preferences, offers selected and special requests communication content submitted through forms or email technical data such as IP address, browser type, device type, language settings, date and time of access, and pages viewed consent preferences relating to cookies and similar technologies newsletter subscription data, where applicable We only process personal data where there is a proper reason to do so and where this is necessary for the relevant purpose. 4. Why we process personal data We may process personal data for the following purposes: to provide and operate the website to ensure the technical security and stability of the website to respond to enquiries and requests to process bookings or booking requests to communicate with you before, during or after a stay where relevant to improve the performance, usability and relevance of the website to measure the effectiveness of selected marketing activities, where consent is required and has been given to comply with legal, tax, accounting or regulatory obligations 5. Legal basis for processing Depending on the situation, we process personal data on one or more of the following grounds: to take steps at your request before entering into a contract to perform a contract to comply with legal obligations on the basis of our legitimate interests, where these are not overridden by your rights and interests on the basis of your consent, where consent is required Where processing is based on your consent, you may withdraw that consent at any time with effect for the future. 6. Cookies and similar technologies Our website uses cookies and similar technologies to ensure the proper functioning of the site, improve usability, remember preferences, measure performance, and, where applicable, support marketing activities. Cookies are small text files stored on your device by your browser. Some are technically necessary for the website to function properly. Others are optional and are used only where you have given your consent. We generally distinguish between the following categories: Necessary cookies These are required for the secure and proper operation of the website and cannot be switched off in our systems. Preference cookies These help the website remember choices such as language or regional settings. Statistics cookies These help us understand how visitors use the website so that we can improve content, structure and performance. Marketing cookies These may be used to measure campaign performance or to show relevant content and advertisements on other platforms, where such tools are in use and where you have consented. 7. Managing your cookie preferences You may accept, refuse, or adjust non-essential cookies at any time via our cookie settings tool. Please note that disabling certain optional cookies may affect convenience or certain embedded features, but it will not usually prevent the website from functioning in its essential form. You can also manage or delete cookies through your browser settings. 8. Enquiries and contact forms If you contact us via a form on the website or by email, we process the data you provide in order to respond to your enquiry and to handle any related follow-up communication. This may include, for example: your name email address telephone number travel dates number of guests preferences or requests the content of your message We use this information solely to deal with your enquiry and, where relevant, to prepare or administer a boo