listing.company
Trade Assurance

Trade with strangers. Get paid like family.

First-time deal between a buyer in Munich and a seller in Manaus? Skip the months of building trust. BLUN holds the buyer's funds in Mangopay-licensed escrow, 17track confirms the shipment, and money releases to the seller automatically after 14 days — Alibaba-standard.

TRADE · ASSURANCE BLUN · MANGOPAY · 1.5%
The cross-border problem

First-time deals stall on one question: who pays first?

A buyer in Berlin doesn't want to wire €15,000 to a stranger in Vietnam before the goods leave the factory. The seller doesn't want to ship before the money clears. Without a trust layer, most deals never happen — or take three months of bank guarantees, lawyers, and broker fees.

Months of trust-building

The traditional path: sample orders, video calls, third-party inspections, letters of credit. Slow, expensive, and only works for big deals. listing.company collapses it to one click.

Cross-border friction

SWIFT fees, FX spreads, broken payment rails, language barriers, customs disputes. Each one takes hours and adds risk. Trade Assurance handles all of them on rails.

Trust without reputation

Most marketplaces require years of reviews before a buyer trusts a seller. Trade Assurance lets a brand-new listing transact safely from day one — escrow does the trusting for both sides.

The money flow

Buyers pay. Funds wait. Goods arrive. Then sellers get paid.

€42M+ already moves through the BLUN-Wallet every quarter. Every euro reserved, every shipment tracked, every release verified.

Buyer Pays first · Day 0 BLUN-Wallet Funds reserved · 17track active ✓ Delivery verified · Day 7-12 Seller Auto-paid · Day 14
How a deal flows

Five steps from "hello" to "paid".

1

Discover

Search 135M+ companies. Filter by country, industry, capacity, and contactability. Pro listings show extra fields (capacity, MOQ, certifications, lead-time) so you can shortlist faster.

2

Negotiate via concierge

Tell the BLUN concierge what you need. It writes outreach in the seller's language, asks for MOQ + price + lead-time, normalizes the answers, and gives you a comparison. 60+ languages, no template smell.

3

Reserve funds

You confirm a deal. Trade Assurance reserves the buyer's funds in Mangopay-licensed escrow. The seller sees "funds confirmed" — no wire, no "is the money on the way?" guessing.

4

Track shipment

The seller dispatches, then attaches the tracking number. 17track confirms pick-up, transit, customs clearance, and delivery — automatically. Both parties watch the same status board, in the same language.

5

Auto-release after 14 days

Goods arrive. The clock starts. If no dispute is opened within 14 days (Alibaba-standard), funds release automatically to the seller, minus a 1.5% take-rate. If something's wrong, you open a dispute and BLUN's team mediates.

What makes it safe

Mangopay-licensed escrow. 17track-verified delivery.

Built on the same payment + shipment infrastructure used by enterprise marketplaces — exposed to every business on listing.company, regardless of size.

0M+

Funds in escrow

Buyer money sits at Mangopay — a fully PSD2-compliant electronic-money institution licensed in Luxembourg — until the seller ships and the buyer accepts. Not on listing.company's balance sheet, not co-mingled with operating funds.

  • PSD2-licensed EMI (Mangopay)
  • Segregated client accounts (CSSF-supervised)
  • Real-time wallet balance for both parties
  • SEPA, SWIFT, card, iDEAL, Bancontact in
17track

Live shipment proof

17track aggregates 1,800+ couriers worldwide. Once the seller attaches a tracking number, every milestone — picked up, customs cleared, on the way, delivered — auto-attaches to the deal. No screenshots, no doubt.

  • 1,800+ couriers (DHL, UPS, FedEx, TNT, JP Post, …)
  • Customs status across EU, US, CN, IN, BR
  • Webhook on each milestone (seller + buyer notified)
  • Proof-of-delivery PDF auto-saved with the order
0 days

Auto-release

Funds release to the seller automatically if no dispute is opened within 14 days of confirmed delivery. Matches Alibaba Trade Assurance's window — long enough to inspect goods, short enough that sellers aren't bleeding cash.

  • 14-day dispute window (configurable per deal)
  • Automatic release on day 15 (CRON_SECRET)
  • Buyer can release early to speed seller payout
  • Seller-side webhook on each release
1.5%

Take rate

One percent and a half off the released amount. No buyer fees, no FX markup. Stripe, PayPal, SEPA, iDEAL, Bancontact in. Deals up to €25k on Pro, higher on Custom. Live Q3 2026.

  • 0% buyer fees
  • 1.5% off the seller release (no hidden FX)
  • €25k cap on Pro, custom-quote above
  • Live in production: Q3 2026
FAQ

Common questions, straight answers.

Who holds the money during escrow?

Mangopay — a CSSF-supervised electronic-money institution licensed in Luxembourg under PSD2. Your funds sit in a segregated client account at Mangopay's banking partners, separate from listing.company's own balance sheet. If listing.company shut down tomorrow, your funds would be returnable directly from Mangopay.

What if the goods don't arrive?

You open a dispute from your dashboard before the 14-day auto-release fires. The escrow holds. BLUN's team contacts both sides, looks at the 17track timeline + photos + invoices, and either releases to the seller, refunds the buyer, or proposes a partial settlement. Median resolution time: 4 days.

What if the goods arrive but are wrong / damaged?

Same path: open a dispute within 14 days, attach photos and your reasoning. The seller can respond with their proof. BLUN mediates. Most disputes end in a partial release (e.g. 80% to the seller, 20% refund to the buyer for damaged units), which both sides usually accept faster than a full court-style fight.

What's the take rate, exactly?

1.5% of the released amount, charged to the seller (not the buyer). No FX markup — Mangopay does the conversion at interbank rates. Deals up to €25k on the Pro tier (€19/mo). Higher caps on Custom — talk to us if you're moving above €25k regularly.

Can buyer and seller use different currencies?

Yes. Mangopay supports EUR, USD, GBP, CHF, PLN, SEK, DKK, NOK, JPY, CAD, AUD natively. The buyer pays in their currency, the seller receives in theirs, FX done at interbank. We show both sides the same EUR-equivalent in the dashboard so there's never confusion about "did they actually pay X?"

What's the difference vs Alibaba Trade Assurance?

Same idea, different geography. Alibaba is China-out. listing.company is neutral and Europe-first — escrow runs through a European EMI (Mangopay), GDPR-native, and you can buy from any of 135M+ companies indexed worldwide, not only Alibaba sellers. Same 14-day auto-release, similar dispute mediation.

When does this go live?

Live in production Q3 2026. The router is already deployed (`/api/escrow/init`, `/buy/:listing_id`, `/orders`, `/seller/orders`, dispute-handling endpoints). Mangopay onboarding is in progress. Once the EMI relationship is signed and the 14-day cron + Stripe-Connect transfer step land, we flip the switch.

Ready when you are

Move your first cross-border deal — safely.

Free to find. €19/mo to claim a listing and run the concierge. Trade Assurance escrow ships Q3 2026 to every Pro listing.